Privacy Policy

Effective Date: 17/12/24
Website Address: www.dundrinecottage.co.uk

At Dundrine Cottage, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit inquiries via our contact form, or sign up for our newsletter.

By using our website, you consent to the terms outlined in this Privacy Policy.

1. Who We Are

  • Dundrine Cottage

  • Contact Email: [Insert email address]

  • Contact Phone: [Insert phone number]

  • Address: [Insert business address]

For any data-related queries, you can contact us directly using the details above.

2. Information We Collect

We collect and process the following types of personal data:

a) Information You Provide:

  • Contact Form: Name, email address, phone number, and any other information you provide in your message.

  • Newsletter Signup: Email address.

b) Automatically Collected Information:
When you visit our website, we may collect technical information, including:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and similar technologies (see Section 6 for more on cookies).

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to inquiries: Using the details provided in our contact form.

  • To send newsletters and updates: If you opt-in to receive our communications.

  • To improve our website: By analyzing user behavior and website performance.

  • To fulfill legal obligations: Including fraud prevention, security measures, and compliance with applicable regulations.

4. Legal Basis for Processing

We process your personal data under the following legal bases as defined by UK GDPR:

  • Consent: When you sign up for our newsletter or provide information via the contact form.

  • Legitimate Interest: To ensure website functionality, analyze performance, and respond to inquiries.

  • Legal Obligation: To comply with legal or regulatory requirements.

You may withdraw your consent at any time by contacting us or clicking "Unsubscribe" in our newsletters.

5. How We Share Your Information

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your data in the following instances:

  • Service Providers: We may use trusted third-party services (e.g., email providers, website hosts) to process your data securely on our behalf.

  • Legal Requirements: If required to comply with a legal obligation or to protect our rights.

6. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze website performance.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality.

  • Analytical Cookies: To track and measure website performance (e.g., Google Analytics).

Managing Cookies:
You can control or disable cookies through your browser settings. For more information, visit www.allaboutcookies.org.

7. How We Store and Protect Your Data

We implement appropriate technical and organizational measures to ensure your personal data is secure and protected against unauthorized access, alteration, or loss.

  • Data Storage: Your information is stored on secure servers within the UK/EEA.

  • Retention Period:

    • Contact Form Data: Retained for 12 months unless a longer period is required for legitimate business purposes.

    • Newsletter Subscriptions: Retained until you unsubscribe or request data deletion.

8. Your Data Protection Rights

Under UK GDPR, you have the following rights:

  1. Right to Access: Request a copy of the personal data we hold about you.

  2. Right to Rectification: Correct inaccurate or incomplete data.

  3. Right to Erasure: Request deletion of your personal data.

  4. Right to Restrict Processing: Limit how we use your data.

  5. Right to Object: Object to data processing for certain purposes (e.g., marketing).

  6. Right to Data Portability: Request transfer of your data to another organization.

  7. Right to Withdraw Consent: Where processing is based on consent.

To exercise any of these rights, please contact us at [Insert Email Address].

If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

9. Third-Party Links

Our website may contain links to third-party websites (e.g., local attractions or services). We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. We will post any updates on this page, and you should check back periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: info@dundrinecottage.co.uk

By using our website, you acknowledge and agree to this Privacy Policy.

Let me know if you’d like adjustments, such as integrating specific cookie policies or addressing third-party tools like Mailchimp for newsletters.